Our £5 Deposit Scheme ensures that you can secure your seats for a low price and spread the cost of your tickets

1. Your FLEXIBLE DEPOSIT secures your ticket and seat (where applicable) for the chosen show on the chosen performance date

2. The FLEXIBLE DEPOSIT price is removed from the total ticket price (excluding booking fee) at the time the balance is due.

3. The total ticket price may change – securing a seat with a FLEXIBLE DEPOSIT does not ‘lock in’ the final price of the ticket, only payment in full (which is a full and final settlement to lock in the ticket price) can guarantee the final price of the ticket.

4. The remaining balance is due in full at least 7 days prior to the performance date. We may call and request your balance sooner at our discretion, but primarily it is your responsibility to ensure the balance is paid on time

5. We will notify you of the remaining balance being due and will process the payment the following day using the card details you initially booked with (card details are securely stored within our systems). We will notify you if there is an issue, and request you contact us to make payment and complete your booking.

6. If you do not pay the remaining balance 7 days prior to the performance date, your seat reservations will be cancelled and released back on sale and your deposit balance can not be transferred to another performance after this deadline

7. All Deposits/Ticket payments are non-refundable (as per our booking terms and conditions) unless protected by our Viva Ticket Protection scheme